Refund and Returns Policy
Thank you for shopping with us. We strive to ensure that our products meet the highest standards of quality and effectiveness. However, please note that due to regulatory guidelines set forth by the Food and Drug Administration (FDA), we regret to inform you that we do not accept returns or offer refunds on products once they have been purchased and shipped.
Exchanges (if applicable):
We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, please contact us immediately at Productmanager@gmail.com with details of the issue and photographic evidence, if possible.
Refunds (if applicable):
As per FDA regulations, we are unable to offer refunds for products once they have been purchased and shipped.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at productmanager@zavos.org with details of the issue and photographic evidence, if possible. We will assess the situation and provide further instructions on how to proceed.
Shipping:
To return your product, you should mail your product to: 181 Collins Lane Lexington, KY 40503.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact Us:
If you have any questions about our return and refund policy, please contact us at Productmanager@gmail.com